Success Stories

"I utilize the WellAware System for appropriate pro-active care planning on behalf of my residents. For example, I used the WellAware trending report to best determine when a memory care resident needs to use the toilet by how restless he/she is at certain times. I then care plan toileting interventions accordingly. By careful observation and the assistance of the WellAware System, I am able to provide the highest quality and most efficient care possible to my residents. "
- Linda J., RN The Homestead of Maplewood

"Thanks to my daily WellAware reports, I was prompted that one of my Home Health clients had experienced an unusually restless night of sleep. Concerned, I decided to pay her a visit. After some initial prodding, she began to cry as she told of her frightening hallucinations. This was not normal behavior and I knew it was potentially a serious problem. During our conversations, she told me that her physician had given her samples of a new medication a couple of days earlier. I confirmed that the drug could cause hallucinations in some people. A call to her doctor and the problem was solved. She was back to her normal self within a couple of days"
- Janet T., RN

"Through WellAware, I saw that Mrs. R. was extremely restless during the night at our Independent Living Community. When I visited her the next day, she told me she thought she was sleeping okay, "but it felt like my bones were on fire." After assessing her situation and discussing it with her daughter, it seemed that Mrs. R. might need a better program for pain management. With her doctor’s direction, a new program was put in place. By the next evening, her nighttime discomfort and restlessness were minimal. Without WellAware, Mrs. R.’s pain might have gone untreated until it was out of control – possibly requiring hospitalization."
- Scott L., LPN

"It is often hard for family members to accept the fact that their loved ones may be declining and possibly need a higher level of care. I had a family who lived out of the state in that situation, and we had to have that difficult conversation. Fortunately, their loved one was part of the WellAware monitoring program in Assisted Living. When we talked I was able to actually show the family the reports, which indicated a decline as compared to the normal living patterns, and what additional support was needed. The system not only enables the nurses to be more proactive but it is also a wonderful tool for the entire team"
- Todd. W., Executive Director

"I began to notice on the reports from WellAware that a resident who resided in our Independent Living Community, was going into the bathroom more frequently than normal, and not sharing any information with the nursing staff. Becoming concerned from the reports, I went to talk with him only to find him in distress in the bathroom. After a quick assessment I sent him to the hospital for evaluation. They discovered that he had a gastrointestinal bleed. The doctors stated that had we not intervened there would have been serious complications."
- Sylvia G., RN

"We had a wonderful resident who was at the end of her life in our Memory Care Neighborhood. She was unable to communicate and spent her days in bed. Hospice was serving the resident and her family with great care and compassion, and had been managing her pain. While analyzing her WellAware sleep patterns report, I saw that she had become very restless, which could be a sign of increased pain. I spoke with Hospice about it but they felt her pain management was appropriate and no further action required. After my insistence, they came to the community and looked at the reports with me. They then agreed that a pain patch should be applied. That very night she had a peaceful night of sleep again"
- Barb S., RN

"I’ve been working as a Memory Care home health aide in the same community for 7 years. During that time I’ve learned a lot about my residents but sometimes I feel like a detective trying to figure out what is going on with them. But now that we have WellAware, the charge nurse is able to look at reports and tell me things like how everyone is sleeping and if I need to make sure someone takes a nap. I can help them get the sleep they need so they won’t become confused or maybe even fall because of being tired."
- Jennifer J., HH Aide

"Often it is a challenge to begin the day without being splintered by various issues and needs. The WellAware reports have become such an important part of my day that I don’t know what I would do without them. I can easily pull up the dashboard page and see a great summary of what is going on with each resident in a matter of minutes. Then I “triage” that information and determine which residents are in need of the most immediate attention or who may need care planning adjustments, etc. It has also become a great tool to bring members of our direct care team together. I am seeing them becoming better communicators with one another and more proactive in their approach with the residents."
- Betty K., RN Charge Nurse